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HR Shared Services in India...Is India getting ready for the shared HR services environment. are we aware of the advantages of the shared HR Services?HR Shared services provide a centralized approach to service delivery, thus optimizing resources (cost certainly is included). Many companies have setup their captive shared services center in India already. At the same time many companies have looked at buying this service from Outsourcing vendors. However, it exhibits a very slow growth rate because of several reasons: India has just recently adapted to the HR function in real sense. It was always looked at as a cost center earlier on. Now its moving to more of a strategic partnership role. Once this augments, we will see a rapid growth in this area as well. India is intellectually strong and is thoroughly service oriented. So it's bound to grow. We have seen recent developments from companies like Gillette, SCB, etc. in this area and they have already established a strong setup for shared services. Outsourcing may be the mantra for several developed countries due to economic reason. I reckon it's definitely in the making. Employee relations and Service delivery are now a key concern even in India. So I think Indian companies will also join the club. However, it will take time to seep into the mindset of Indian HR organizations. I can only conclude saying that Shared Services in India will only evolve over time, may be longer than expected. - DeTimes |
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